Reference

Open your Privacy Policy controls

DANA, OVO, GoPay and QRIS wallet records, login history, cookie choices, and game-session data are covered in this Privacy Policy before you open your account.

DANA data careOVO receipt checksGoPay and QRIS logsDevice access controls

Explore lobby Read FAQ

Explore how berliantoto uses data

berliantoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Account privacy starts with clear collection rules: we ask for the details needed to create your login, protect your wallet, confirm DANA, OVO, GoPay or QRIS transactions, and keep session records tied to your activity. If you log in from Bandung on mobile and later use

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another device, we may record device type, IP range, time, and security signals so we can flag unusual access. Game activity such as Live Roulette, Aviator, Super Bingo, and Fish Hunter may create session logs, round references, and wallet movements. Access to account features depends on
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local law, and this policy explains how those checks connect to privacy choices.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Check privacy contact routes

Live chat from 09:00 to 23:00 WIB gives you a same-day route for privacy questions tied to account access, payment receipts, cookies, or device alerts. We keep privacy requests separate from general lobby help, so your request about stored data, correction, export, or removal is routed with the account email and last verified wallet method you provide.

Team online

Live chat privacy queue

Use the chat bubble after login from 09:00 to 23:00 WIB. Share your account email, the request type, and whether it concerns DANA, OVO, GoPay, QRIS, cookies, or device access.

WhatsApp account check

Message our WhatsApp support when you cannot log in but need a privacy request started. We will ask for safe identifiers, not your password, then move the case to account verification.

Email privacy request

Send privacy requests by email when you need a written trail for data access, correction, or deletion. Include your account email, request category, and any payment reference you want us to inspect.

ACCOUNT CARE

Manage your account data

Your privacy controls work across the account flow, not only on this page. We separate identity details, wallet records, cookie preferences, support transcripts, and device logs so each request can be handled…

Identity and login data

We collect account name, email, phone, password credentials, login time, and device signals to create access and reduce account takeover risk. Passwords are not shown to support staff during privacy checks.

Payment privacy handling

Wallet records for DANA, OVO, GoPay and QRIS are used to match deposits, withdrawals, and support questions. We do not ask you to send wallet passwords or full personal banking screenshots.

Cookie choices

Cookies help keep your session active, remember language and layout choices, and measure page errors. You can clear browser cookies, but doing so may sign you out and reset saved preferences.

Device access checks

Go to Account > Security > Devices to see recent access markers. If a device is unfamiliar, sign out of all sessions and contact us so we can check the related privacy trail.

Retention periods

We keep account and payment records only for operational needs, dispute handling, fraud checks, and legal duties. When a record is no longer needed, we remove it or detach it from your profile.

Correction and removal

You can ask us to correct account details, export available data, or remove data we no longer need to keep. We verify ownership first so another person cannot alter your privacy record.

Ask your privacy questions

Privacy requests are easier when you know what we need from you. The answers below explain how we handle account data, payment references, cookies, device access, support transcripts, and correction requests. Use them before you contact us so your case includes the right account email, wallet method, and request category.

We collect the details needed to create and protect your account, including login credentials, contact details, device signals, IP range, and time stamps. Payment records are added when you use DANA, OVO, GoPay or QRIS.

We keep wallet references to match deposits, withdrawals, refunds, and support questions to the right account. These records help us trace payment issues without asking for wallet passwords or full banking screenshots.

Yes. Contact live chat, WhatsApp, or email and state that you want an account data export. We verify account ownership first, then provide available records that can be shared where local law permits.

Cookies keep your session active, remember layout choices, and help us detect page errors. You can clear them through your browser settings, but you may need to log in again afterward.

Open Account > Security > Devices after login to view recent access markers. If a device looks unfamiliar, sign out from active sessions and contact support so we can inspect the related security trail.

Yes. Send a correction request through live chat or email with your current account email and the detail you want changed. We may ask for wallet verification before updating sensitive contact fields.

Simple corrections may be handled during support hours from 09:00 to 23:00 WIB. Data export or removal requests can take longer because we must verify ownership and check records tied to payments.

Open your Privacy Policy controls

Check privacy contact routes

Live chat privacy queue

WhatsApp account check

Email privacy request

Manage your account data

Identity and login data

Payment privacy handling

Cookie choices

Device access checks

Retention periods

Correction and removal

Ask your privacy questions

01 What data does berliantoto collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy on mobile?

05 How do I check which devices accessed my account?

06 Can I correct my phone number or email address?

07 How long does a privacy request take?

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